Customer Service

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We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or about any of our great products, please feel free to contact us via the information provided below:

Customer Service Toll Free: 844-239-0486
Hours of operation: Mon-Fri 8am-6pm PST
Email: rocketcs@worldpackusa.com
Order Status: rocketfisherman.worldpackusaorderstatus.com
Please wait at least 48 hours for your order to be processed before placing your call.

Guarantee: All merchandise purchased from www.RocketFishingRod.com has a 30 day money back guarantee less p&h.

If you are not completely satisfied with your purchase, please call the Rocket Fishing Rod® Customer Service department to issue you an RMA # before you mail your items back along with your original receipt. If you receive an incorrect, damaged or defective item, you can request a replacement within 7 to 10 days from arrival by mail. Please call our Customer Service Department to issue you a RMA#. All merchandise must be returned unused. You also need to provide your original receipt..

If we receive the damaged product within 7 to 10 days from delivery, we will issue a call tag and the Rocket Fishing Rod® company will pay for it and then resend another out.

Rocket Fishing Rod® Customer Service Department: 844-239-0486

Mail Returns to:
Return Department /Rocket Fishing Rod®
2880 North Lambs Blvd
Las Vegas, NV 89115